Privacy Policy

Eurolink OÜ has undertaken to protect the privacy of customers and users. Accordingly, we have prepared these privacy policy principles, which deal with customer data collection, use, publication, transmission, and storage. Furthermore, we follow all the rules of legislation of the European Union and the laws of the Republic of Estonia. Therefore, we ask everyone to read our privacy policy.

Collection and use of personal data:

Personal data is data that Eurolink OÜ collects when fulfilling a contract with an individual or contacting an individual.

The collection of the personal data of a regular customer can be done in the following ways:

• When submitting contact data (including your name, social security code, postal address, phone number, e-mail address, and preferred contact method) on our website or elsewhere (e.g., stores)
• Through website cookies
• During a purchase or order in our store or online store, while storing personal contact details or data about purchasing preferences (Eurolink OÜ may ask you to voluntarily provide personal data and personal information in certain areas of the website. The required personal data may include name, address, zip code, e-mail address, telephone number, and other data)

Collection of other data

We also collect non-personalized data that cannot be directly linked to a specific person (gender, age, language preference, location). For example, we may also collect data about aggregated customer activities in our stores and on our website. This data is aggregated and used so that we can deliver more helpful information to our customers and learn which parts of the website, products, and services are of most interest to us. Aggregated data is treated as non-personalized data in this privacy policy.

Use of collected personal data

With the help of collected personal data, we can inform customers about new products on Eurolink OÜ website, campaigns, or future events. A customer who does not want to be on our newsletter list or receive notifications about products that may interest him can remove themselves from the target group of recipients at any time. We also use the collected personal data to deliver the goods and fulfill our customer obligations.

In order to provide better customer service, Eurolink OÜ may disclose information about individual users to a third party that provides services to Eurolink OÜ and is contractually obligated to keep the shared information confidential. The third party is, for example, our partners, who deal with transporting goods sold in the e-shop.

Storage and inheritance of personal data.

Customer data and communication history are stored for up to 3 years. Data related to payments is stored for at least 7 years based on the Accounting Act.

Personal data protection Eurolink OÜ implements all precautions (including administrative, technical, and physical measures) to protect the customer’s personal data. Only authorized persons have access to change and process data.